
Partner Application
Warranty Registration & Claim Process - FAQs
You can register your product warranty by
scanning the QR code on the warranty card and providing the required
purchase details, such as the invoice number, purchase date, and
retailer information.
You can scan the QR code using your
smartphone
camera or a QR code scanning app. Once scanned, it will direct you
to
the warranty registration page.
- Product details (model, serial number, etc.)
- Purchase details (invoice number, purchase date, retailer name)
- Your contact information (email, phone number)
To claim your warranty, log in to vcqru.com
and
navigate to the warranty claim section. Follow the instructions to
submit your claim.
- A copy of the original purchase invoice
- Product serial number
- Description of the issue
Processing times may vary, but claims are
usually reviewed within a few business days. You will be notified
about
the status via email or SMS.
If you encounter any issues, please contact
our
support team for assistance.
You can check your claim status by logging
into
your account on vcqru.com and visiting the "My Claims" section.
No, the warranty is typically
non-transferable
and is only valid for the original purchaser.
Warranty coverage varies by product. Please
refer to the warranty terms provided at the time of registration.