Partner Application
Warranty Registration & Claim Process - FAQs

You can register your product warranty by scanning the QR code on the warranty card and providing the required purchase details, such as the invoice number, purchase date, and retailer information.

You can scan the QR code using your smartphone camera or a QR code scanning app. Once scanned, it will direct you to the warranty registration page.

  • Product details (model, serial number, etc.)
  • Purchase details (invoice number, purchase date, retailer name)
  • Your contact information (email, phone number)

To claim your warranty, log in to vcqru.com and navigate to the warranty claim section. Follow the instructions to submit your claim.

  • A copy of the original purchase invoice
  • Product serial number
  • Description of the issue

Processing times may vary, but claims are usually reviewed within a few business days. You will be notified about the status via email or SMS.

If you encounter any issues, please contact our support team for assistance.

You can check your claim status by logging into your account on vcqru.com and visiting the "My Claims" section.

No, the warranty is typically non-transferable and is only valid for the original purchaser.

Warranty coverage varies by product. Please refer to the warranty terms provided at the time of registration.